Guest FAQS

Have more questions? Call us 702.872.5500

Where are you located?

The Retreat is located at 2755 Kyle Canyon Road, Mount Charleston, NV 89124, situated in the heart of Kyle Canyon. We are only minutes from the Lee Canyon Ski Resort, countless trails, and the Park Visitor’s Center. We are an easy 45 minutes from The Strip and approximately an hour’s drive from the airport. It will be our pleasure to help you with arrangements, reservations and transportation.

How many rooms does the Retreat have?

There are 62 guest rooms, including 6 suites and 2 ADA rooms available. There are also 2 spaces that can be rented for weddings, conferences, social gatherings, and more.

Are you family friendly?

We are very family friendly at the Retreat! There are activities for people of all ages on the mountain and we encourage everyone to come and enjoy all we have to offer. Double queen rooms and suites will accommodate everyone comfortably.

Do you have rollaways or cribs?

We do offer rollaway beds and cribs for our Suites and King rooms.

Are pets welcome?

Absolutely! We welcome pets in all of our rooms. $25 per night for one, or $50 per night for two or three animals. We do not allow more than three animals in a room.

Are you Handicap Accessible?

The Retreat is accessible with a street-level entrance and first floor rooms. We have ADA-approved Standard King room and a Double Queen room specifically designed to accommodate people with disabilities.

Do you allow smoking?

We are a Non-Smoking Retreat; smoking is prohibited in the guest rooms, hallways and common areas. Smoking inside the Retreat will result in an immediate request to leave and an additional cleaning fee of $250. No refunds will be given for unused portions of the reservation. If you would like to smoke on the back patio, we will be happy to provide you with an ashtray.

What is the dress code for the Canyon restaurant?

We do not enforce a dress code in our restaurant. The atmosphere is relaxed with a touch of rustic elegance. The Canyon is open not just for our guests but also to the public. Bring some friends or family and enjoy the southwestern casual cuisine.

2755 Kyle Canyon Rd. Mt. Charleston, NV 89124

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